Privacy Policy

🔒 Privacy Policy

At https://mcallen-truck-oil-change.rgvtruckparts.com, also known as McAllen Truck Oil Change (‘the Company’ or ‘we’), your privacy and the protection of your personal data are our top priorities. This Privacy Policy provides detailed information on how we handle the collection, storage, access, and processing of your personal data in adherence with various privacy laws including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope:
This privacy policy is in effect for all users who visit our websites, engage with our applications, utilize our services, or interact with our products that link to this Privacy Statement. Please note that this policy does not extend to external third-party platforms, applications, products, or services that may be accessed through links on our platform; each of these entities has its own privacy policies.

Processing Activities:
Our processing activities cover various scenarios where you might interact with us:

  • As an authorized user of our applications and services
  • When visiting our websites as specified in this Privacy Statement
  • Upon receiving any form of communication from us, such as newsletters, emails, phone calls, or text messages/SMS

Personal Data Collection:
We collect diverse types of personal data to enhance our services and ensure a tailored experience. This includes:

  • Account details necessary for authentication and service delivery
  • Financial information required for transactions
  • Purchase histories to facilitate customer support and personalized offerings
  • Mobile device identifiers to improve app functionality and user experience
  • Location data, where relevant, to provide location-based services or for analytics purposes
  • Feedback from you to help us refine our offerings
  • Social media information if linked to your account for community engagement
  • Product and service interaction data to understand usage patterns

This personal data is collected through various means, including user input during registration or transactions, interactions with our services, and the deployment of automated technologies like cookies. We may also receive personal data from third parties in accordance with their privacy practices.

Cookies:
We use cookies to enhance your experience on our website, improve its functionality, and gather analytics for better understanding user behavior. These cookies serve different purposes:

  • Strictly Necessary cookies are essential for the website to function correctly
  • Preference cookies enable a personalized experience based on your choices
  • Analytics cookies help us understand how users interact with our site so we can make improvements

Users retain control over non-essential cookies through our dedicated Cookie Manager, where they can accept, reject, or customize their cookie preferences.

Retention and Deletion:
We adhere to legal requirements for retaining personal data. Once the purpose for which the data was collected has been fulfilled, or if you request deletion in accordance with your rights, we will take appropriate measures to anonymize or delete your personal data securely and responsibly.

Security Measures:
Your privacy is safeguarded through a combination of organizational measures and advanced security technologies. We ensure that personal data is encrypted during transmission, and we work with secure third-party processors to maintain the integrity and confidentiality of your information.

Children’s Privacy:
Our services are not intentionally designed for or directed toward children under the age of 18. We do not intentionally collect or maintain personal data from users we actually know are under 18, or as required by applicable law.

Your Rights:
Depending on your jurisdiction, you may have various rights regarding your personal data, including:

  • Accessing the personal data we hold about you
  • Requesting the correction of inaccurate or incomplete personal data
  • Exercising your right to data portability or erasure (‘right to be forgotten’) under applicable law
  • Objecting to or restricting the processing of your personal data, and
  • Withdrawing consent at any time, where previously given

Contact Information:
For any inquiries, to unsubscribe from our communications, or to exercise your rights related to your personal data, please reach out to us via email at [email protected] or through written correspondence to the address provided on our website.

We are committed to protecting your privacy and complying with all relevant laws and regulations. If you have any concerns or questions about how we handle your data, please don’t hesitate to contact us.